Terms of Service Agreement

The following Terms of service along with the “AUP” and where applicable to the service, the "EULA" form the “Main Agreement” between you and us when you purchase services from you. By purchasing services from us you are agreeing to this “Main Agreement”.

General Terms

By subscribing to any of the Services and opening an account with us, we ("orseen.com") and you ("the Client") agree to be bound by these terms and conditions. They set out the basis on which we offer our services and should be read carefully.

You must be at least 18 years of age to use our services.

We will treat your personal details in accordance with our privacy policy (https://in.orseen.com/privacy.html) and with the Data Protection Act 2018 (“DPA”) and the General Data Protection Regulation 2016 (“GDPR”).

Are you a business customer or a consumer? In some areas you will have different rights under these terms depending on whether you are a business or consumer. You are a consumer if: 1) You are an individual. 2) You are buying Services from us wholly or mainly for your personal use (not for use in connection with your trade, business, craft or profession).

“If you are a business customer this is our entire agreement with you. If you are a business customer these terms constitute the entire agreement between us in relation to your purchase. You acknowledge that you have not relied on any statement, promise, representation, assurance or warranty made or given by or on behalf of us which is not set out in these terms and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.”

Services

We shall provide the Services your order from us to you on and subject to the Main Agreement.

From time to time us or our subcontractors need to carry out maintenance on the network, this may involve temporarily shutting parts of it down. We will give as much notice as possible and shall try to keep this work to the period specified in the notice. We accept no liability whatsoever arising from such a suspension of the service.

License costs of all third-party applications and software offered with our plans are subject to change without written intimation.We reserve the right to pass on any additional charges/price increases as a result in price changes from third party software and license vendors irrespective of the hosting cycle.

You acknowledge that we do not guarantee that any services will be uninterrupted, error-free, or completely secure. There are risks inherent to the internet such as hacking, malware, DDoS etc that could result in the loss of data and/or privacy.

Acceptable Use, Content and Behaviour

You agree to abide by any EULA applicable in respect to the Services.

We may request that you provide evidence of the licensing status of any software used by you on the Services.

You agree and understand that any attempts to undermine or cause harm to any of our servers is strictly prohibited.

If you abuse the resources we provide in any way, we reserve the unqualified right to immediately deactivate your Account without refund.

We reserve the right to disable/delete any feature or application provided on shared hosting service without notification if that feature/application is found to be detrimental and/or is hampering the web server's' overall health and performance.

If you are abusive towards any member of our staff we have full right to terminate your account with us without any refund.

Cancellations & Refunds

All cancellation requests must be made by clicking the cancellation link found within the product details section of the client area. Please contact our customer services team for more information via Support ticket.

Cancellation requests will not be accepted by phone, email or live chat.

Our Products or Services Doesnt Include any Refund on deficient or unsatisfactory , No Refund is Applicable on Products or Services Purchased, Our Product or Services doesnt include any Money Back Policy

Client Data & Backups

We do not backup unless you specifically purchase a backup plan from us for the product or service.

You acknowledge that use of any of our backup services is at your own risk, although we will make all reasonable attempts to make the service accessible, secure and free from corruption, backups services are sold strictly as is and without warranty, we will not be liable for any loss, claim or damage which is caused by a failed backup.

We have no knowledge of the data you store on your hosting package including its value and quantity. While our services are designed to be resilient and we do offer services designed to mitigate against data loss, we accept no liability for the loss of data and associated revenue, contracts or business.

Domain Registration, Renewals and Transfers

You are to ensure any requested domain registration request is not made in bad faith, does not infringe on any third-party rights including and third party's intellectual property, will not be used for any unlawful purpose or would be considered to be an abusive registration

You acknowledge that we are not obliged to accept any request to register a domain and may be unable to make a registration due to another application or prohibitive cost.

We make no representations or warranties (expressed or implied) of any kind (and they are expressly disclaimed) with respect to availability or likelihood of registration of any requested domain.

You acknowledge that domain registrations and renewals where successful are non-refundable.

You acknowledge that we are unable to correct spelling mistake(s) in a domain once a domain has been successfully registered, please ensure you check before submitting the domain for registration.

You acknowledge that domain renewal fees are subject to change at any time without notice.

You may not transfer away the domain from us to another registrar during the first sixty (60) days following the registration or transfer of a domain.

We will not accept any transfer request for a domain that is due to expire within 7 days.

We will not transfer ownership of a domain to another registrar until all fees attributable to the domain registration, renewal or transfer have been paid.

We reserve the right to change the registrar that a domain is held with, at its own discretion and without notice.

Delays

We will not be liable for failure or delay in performing our obligations if such failure or delay is due to circumstances beyond its reasonable control, including but not limited to acts of any governmental body, act of God, war, insurrection, sabotage, embargo, fire, flood, malicious damage, pandemic, epidemic, strike or other labour disturbance, interruption of or delay in transportation, unavailability of, interruption or delay in telecommunications or third party services (including DNS propagation), failure of third party software or hardware or inability to obtain raw materials, supplies or power used in or equipment needed for provision of the Services.

Modification of Terms of Service

We reserve the right to modify or change these terms of service at any time. All customers are bound by the latest terms of service published on this website.